User Guide

Sections

Select from the different user guide sections below

>Before you begin
 Registration
 After you have registered
 Around the textalert screen
 Sending a text message
 Address book
 filtering
 My account
 Sent messages
 Buy credits

Before you begin

What is textalert?

textalert is an online system for small businesses who wish to keep in contact with their customers by text message.

textalert is run by Zen Marketing Ltd, who are a UK company based in London.  The founder members of Zen Marketing Ltd. have a worked in mobile marketing for many years with small businesses like yours sending out text messages on their behalf.  textalert was

created to give businesses the chance to easily manage and send text messages to their customers without having to employ a specialist (and expensive) mobile marketing company.

 

How does textalert work?

textalert has been designed to be as simple as possible for you to use, with advanced features available when you require them.

Sending a message to your customers is a simple process:

  • Collect (with their permission – see below) customer names and mobile numbers
  • Enter them into the textalert address book
  • Buy the correct amount of credits to send the messages
  • Write a message
  • Pick who you want to send it to – either to everyone, or using our advanced filtering function to select people
  • Press Send

For more details on using textalert, please see our “textalert users guide” available from the help page.  If you are still having problems, please e-mail us on help@textalert.com

 

What do I need to use textalert?

As textalert is an online system, you only need to be able to connect to the internet.  Currently, Textalert is best viewed from a PC using Internet Explorer version 5 or above, and we are adding support for other browsers all the time.

 

< previous sectionnext section >